FAQ

  • What is the "WSE" charge that appears on my bill?

    The Water Shortage Emergency (WSE) Surcharge was established with Resolution No. 2124 at a noticed public hearing on March 24, 2015. This was a temporary measure required to fund unforeseen extraordinary expenses resulting from the drought. 

    The WSE rate is posted here

    Current as of April 2019:

    MWD has a Stage 1 Water Shortage Emergency Condition. The rate study, which will evaluate costs associated with ongoing water shortage emergency conditions, is scheduled for completion within the next two to four months. One of the District's objectives with the new rate setting process is to accommodate ongoing water shortage emergency costs and to eliminate the current water shortage emergency surcharge.

  • We've had lots of rain, why is there still a Water Supply Shortage Emergency?

    The region experienced unprecedented drought from approximately 2010-2019. Each of our water sources was impacted and recovery will take time. While rainfall was plentiful for the rainy season 2018-2019, it will take more than one year to determine if this wet year was an anomaly or if this drought cycle has truly come to an end. For more detailed information, please refer to the most recent quarterly water supply update or call us to discuss. 

  • How can I get a meter / water service on a property that is currently without?

    New water meters are not being issued at this time per Ordinance 95

  • As a well user, do I need a backflow prevention assembly?

    Yes. In order to prevent cross-connections, Federal and State regulations require that a backflow prevention assembly be installed on any property that has a public and private water supply, even if those two systems are not interconnected. The assembly must be installed at the District meter and the property owners are responsible for maintaining it in proper working condition.

  • What is the capital cost recovery fee?

    The capital cost recovery fee represents a "share" of the existing water distribution system and facilities which have been designed for a limited number of service connections. This system has been paid for in part by the existing customer base. A capital cost fee is charged for additions to this system in order to have all customers equally invested, thereby ensuring proper maintenance and improvements.