CORONAVIRUS (COVID-19) SAFETY: Your drinking water is safe and reliable. The health and safety of our customers and employees are top priority. We are here to serve you, and in an effort to reduce the risk of contracting and/or transmitting the coronavirus (COVID-19, MWD is asking customers to use our many online and telephone options rather than doing business in person.  Read more...

Montecito Water District Delivering Water As Usual and Keeping Important Initiatives Moving

FOR IMMEDIATE RELEASE


Montecito Water District Delivering Water As Usual and Keeping Important Initiatives Moving

(Santa Barbara, California. March 17, 2020)

The provision of safe water, sanitation and hygienic conditions is essential to protecting human health during any infectious disease outbreak, including the current 2019 novel coronavirus (COVID-19). Montecito Water District (MWD) is prepared for the rapidly evolving situation and is actively monitoring guidance from local, national and global health organizations. 

According to the World Health Organization (WHO) and Centers for Disease Control and Prevention (CDC) the COVID-19 virus has not been detected in drinking-water supplies, and based on current evidence, the risk to water supplies is low. Americans can continue to use and drink water from their tap as usual, confirms the Environmental Protection Agency.

“We want to reassure all of our customers that we are delivering water that meets the highest water quality standards, and we have plans in place to ensure that will continue,” said General Manager Nick Turner. “We are fully equipped to supply the community’s water needs - we want everyone to focus on staying healthy.”

 While it’s always advisable to stock bottled water at home in the event of an emergency that could disrupt water supply, MWD expects no impacts to service from the current public health incident. The District follows regulated water treatment and disinfection processes to prevent pathogens, which includes viruses, from contaminating drinking water. Given its responsibility to deliver clean, safe and reliable water to the communities of Montecito and Summerland, Montecito Water District has plans in place for handling emergencies of this type.

Montecito Water District is taking extra precautions. In the coming days to weeks, there will be changes in regular daily operations. Changes include Office Closure and Teleconferenced Board Meetings. These changes are temporary and are for the health and safety of the public and MWD’s staff during these extraordinary times.

Some of the changes, such as office closure, may require customers to engage with the District in new ways. The District is able to provide excellent customer service via phone, email, and the internet. Questions can be directed to 805.969.2271 or customerservice@montecitowater.com.

At a Special Board Meeting held Monday, March 16, 2020, Directors indicated that they fully intend to keep moving forward on important initiatives. Teleconferencing information is now included on meeting agendas to allow any member of the public the opportunity to participate remotely. Public participation is vital, and process, strategies and timeline will be evaluated as the current public health situation evolves. The most current information will be available on the District’s web site:  www.montecitowater.com.

To provide more information and updates about Coronavirus and your water, the District has created a web page:  www.montecitowater.com/covid19  which includes links to public health and water industry web sites.

Founded in 1921, The Montecito Water District serves a population of approximately 13,100, providing water to more than 4,600 customers. The Montecito Water District's mission is to provide an adequate and reliable supply of high quality water to the residents of Montecito and Summerland, at the most reasonable cost. In carrying out this mission, the District places particular emphasis on providing outstanding customer service, conducting its operations in an environmentally sensitive manner, and working cooperatively with other agencies. For additional information visit www.montecitowater.com.